Testing Positive FAQS

I’ve tested positive for COVID-19, who should I notify?

If you test positive for COVID-19, you should notify:

  • CPVV immediately emailing safety@cpv.vic.gov.au; and

  • WorkSafe online here or by calling 13 23 60. Penalties apply for failure to notify WorkSafe.

If you work for a booking service provider, it is strongly recommended that you also notify them.

CPVV will serve you with a Prohibition Notice requiring you to cease providing CPV services immediately. There are significant court penalties for non-compliance with a Prohibition Notice.

You should also notify the Department of Health if you test positive for COVID-19. Information on isolation and testing requirements for those that are contacts of a positive COVID-19 case and those that test positive can be found here on the Department of Health website.

How do I get clearance from CPVV to provide CPV services again?

You need to provide evidence to CPVV for the Prohibition Notice to be removed. CPVV will advise you of the evidence required to clear the Prohibition Notice when it is issued.

You can send your evidence to CPVV at legal.ops@cpv.vic.gov.au.

What support is available to drivers that test positive?

The Victorian Government has a range of financial support measures in place for those that need to isolate due to a COVID-19 test or being COVID-19 positive. This includes:

  • $1,500 Pandemic Leave Disaster Payment for those directed to self-isolate or quarantine for 14 days due to COVID-19; and
  • $450 COVID-19 Test Isolation Payment to support Victorian workers required to self-isolate while waiting a COVID-19 test result.

More information can be found here.

Other State and Federal Government financial assistance packages are available to businesses. Details can be found here.

Should booking service providers notify CPVV if an associated driver tests positive for COVID-19?

Yes. Booking service providers should notify CPVV if an associated driver tests positive for COVID-19.

Booking service providers can advise CPVV by sending evidence to safety@cpv.vic.gov.au. CPVV will advise the booking service provider what evidence is required at the time of notification.

Do booking service providers have to notify WorkSafe if a driver tests positive for COVID-19?

Yes. Booking service providers must notify WorkSafe online here or by calling 13 23 60 if an employee, independent contractor, or an employee of an independent contractor tests positive for COVID-19. Penalties apply for failure to notify WorkSafe.

What else should booking service providers do if an associated driver tests positive for COVID-19?

Booking service providers may have other workplace obligations under public health directions when they become aware of suspected or confirmed COVID-19 case. This may includes directing workers to isolate, notifying the Department of Health, notifying workers, suppliers and customers of a confirmed positive case, and notifying WorkSafe.

More information on managing COVID-19 the workplace can be found at the Department of Health website.