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Coronavirus (COVID-19)

On this page, you'll find information and resources for the commercial passenger industry to help stop the spread of coronavirus (COVID-19).

Information on this page

Useful links

  • Frequently asked questions (FAQs)
    Find answers to FAQs for passengers, drivers, booking service providers, driving instructors and driving students and others involved in the CPV industry. This is a good place to start if you're looking for information on topics including cleaning and how restrictions and rules introduced to stop the spread of coronavirus affect the CPV industry.
  • Minutes from industry update meetings
    Read about what happened at our regular briefings for the CPV industry.
  • COVID Safe Plans
    Learn what needs to be included in a COVID Safe Plan.

CPVV on social media

Follow us on Facebook or Twitter to get the latest updates on the commercial passenger vehicle industry, including coronavirus-specific information.

Government advice on coronavirus

  • The Department of Health and Human Services - Coronavirus disease (COVID-19) page is the best place to start for the latest government advice on coronavirus
  • The Australian Government has useful updates here
  • Safe Work Australia has resources for workplaces in the taxi and rideshare services industries on COVID-19, work health and safety in general and workers’ compensation.
  • COVID-19 translated information for people from culturally and linguistically diverse backgrounds, health professionals and industry can be found on the Department of Health and Human Services website.
  • The Smart Traveller website has a simple tool to check the risk level in individual countries.
  • The Australian Government Coronavirus app provides up to date official information and advice. The app is available for iOS and Android.
  • WorkSafe has issued guidance for the CPV and public transport industries around managing coronavirus risks.

Videos, posters and other resources

Business advice and support

The following websites have useful information for business owners affected by coronavirus (COVID-19):

Australian Government

Victorian Government

Permitted Worker Scheme

Commercial passenger vehicle drivers working under Stage 4 restrictions need a permit.

Find information on the Permitted Worker Scheme on the Victorian Government website.

We have produced these example permits to help you complete the paperwork:

Quality Assurance Centre appointments

All scheduled appointments at the CPVV Quality Assurance Centre at Tullamarine have been cancelled until further notice, for the safety of drivers, staff and the wider community.

Critical compliance activity will continue. For more information, find the best way to contact us here.