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Commercial passenger vehicle identification

Spotlight on safety: in December, our officers will be checking that booked commercial passenger vehicles are displaying the correct commercial passenger vehicle signage. Read more

All commercial passenger vehicles are required to display a form of identification when they’re in service, so they can be easily identified.

This requirement, under Regulation 8 of the Commercial Passenger Vehicle Industry Regulations (the Regulations), takes effect from 1 September 2018.

Examples of how to identify a commercial passenger vehicle

Identification may include:

  • taxi (or unbooked service) registration number plates issued by us and VicRoads bearing the word ‘accredited taxi’
  • signs, symbols, notices or labels identifying the vehicle as a commercial passenger vehicle
  • company branding or logos that clearly identify the vehicle as a commercial passenger vehicle.

Please note:

Registration number plates bearing the word ‘accredited taxi’ or have a VHA, VHB, VHC or VHD prefix meet the identification requirements. For details of how to replace lost, stolen and damaged unbooked (taxi) plates see Replacing unbooked (taxi) plates.

For information on VH plates, including how to order a VHD plate, please visit the VicRoads website.

Displaying commercial passenger vehicle identification is a legal requirement. Failure to do so may result in a penalty or fine. Refer to commercial passenger vehicle penalties PDF, 184.9 KB for more information.

Format of signage (notices or labels)

We don’t specify a size, format or number of signs to be displayed, but we have produced a sample sign as an option/guide for vehicle owners offering booked services.

Commercial passenger vehicle identifier decal PDF, 29.5 KB

You can print this off and use it, or you may wish to have it reproduced in an electrostatic, magnetic or other format to allow it to be affixed or removed as required.

If you produce your own signage, please let us know. We would like to publish it on our website so others know what to look for.

Position of the signage must be displayed clearly

The signage must be placed in a spot where it can’t be removed by a person sitting in the driver’s seat of the vehicle.

For example, a good position for the sign could be the rear passenger window on the opposite side of the vehicle to the driver’s seat.

Another preferred location is the rear window in one of the corners, where it doesn’t obstruct the driver’s rear view through the mirror.

If you have any further questions, please contact our Call Centre on 1800 638 802.